If you are a technically-inclined and savvy do-it-yourselfer, you can order an online repair kit from iFixit. As you go through the repair submission process, we will offer this option to you if there is a carry in center within 50 miles of your location. We have an extensive and growing network of authorized carry in centers that use genuine Motorola parts. Note: For select devices and those with MotoCare we also offer a premium mail in program. Repair time is between 3 and 5 business days. The sooner you ship your device, the sooner we can ship your repaired or replacement device. If we can't repair your device, we'll send a like-new replacement device for you to keep. Then we will repair your device and send it back. We will share a Fed Ex label for you to send your device to us. What kind of service do you offer? Mail In Service
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